About Personal Information Protection

Energywith Co., Ltd. has fixed the personal information protection policy given below, informed executive staff and workers, and is striving to protect personal information appropriately by following this policy.

Definition of Personal Information

For Energywith Co., Ltd., personal information is information that is related to existing persons and that can be used to identify specific persons (for example, names, birth dates, numbers assigned to individuals, symbols or other marks, images, or voice recordings, and relevant information).
This includes information that cannot be used to identify individuals by itself, but can be used to identify individuals by easy cross-referencing with other data. Personal information is not limited just to information that can identify individuals, but also includes all information that indicates facts, decisions, or evaluations relating to a person’s attributes (such as a person’s height or build, finances, work type, or position).
Based on the Personal Information Protection Policy given below, Energywith Co., Ltd. will pay detailed attention to, and expend the utmost efforts on, protecting and managing such information.

Scope

This “About Personal Information Protection” document establishes the handling of personal customer information by Energywith Co., Ltd.

Personal Information Protection Policy of Energywith Co., Ltd.

  1. Collecting, Using, and Providing Personal Information
    While carefully considering the entrusting of customer information during company activities, Energywith Co., Ltd. will handle such information appropriately by establishing a management system for personal information protection for each type of business, and also by following stipulated rules for collecting, using, or providing personal information.
  2. Following Laws and Norms
    For the handling of personal information, Energywith Co., Ltd. will follow the Japanese laws and norms applicable to the protection of relevant personal information.
    Also, Energywith Co., Ltd. will create and follow personal information management rules that conform to these laws and norms.
  3. Implementing Safety Measures
    To ensure the correctness and safety of personal information, in accordance with the rules for information security, Energywith Co., Ltd. will implement various measures (such as managing access to personal information, restricting the means for transporting personal information outside the company, and preventing incorrect access from outside the company), and strive to prevent any problems with personal information (such as the loss, destruction, falsification, or leakage of information).
  4. Respecting a Person’s Rights Regarding His or Her Personal Information
    When a customer makes a request to reveal, correct, or delete his or her own personal information, or seeks to prevent the use or provision of such information, Energywith Co., Ltd. will respond with sincerity, respecting the customer’s rights related to that personal information.
  5. Establishing Rules for Managing Personal Information Protection, and Making Continual Improvements
    Energywith Co., Ltd. will make sure that executive staff and workers recognize the importance of personal information protection, and will steadily establish rules for managing personal information to ensure that such information is used appropriately and is protected. These rules will be maintained and improved continually.

Purpose of Using Personal Information, and Providing to Third Parties

  1. Energywith Co., Ltd. will use personal information only to achieve the following listed purposes.

    1. To execute contracts between a customer and Energywith Co., Ltd.
    2. To contact for discussions or meetings with customers
    3. To provide after-service for products
    4. To send guides for conventions or meetings, or guides for new products
    5. To provide various types of member services
    6. To perform stock-related tasks
    7. To respond to various types of inquiries
    8. To perform analysis to improve products or services, based on surveys
    9. To provide personal information to Energywith Co., Ltd. group companies when Energywith Co., Ltd.co-operates with a Energywith Co., Ltd. group company to carry out some business tasks.
  2. Energywith Co., Ltd. will not provide customer personal information to a third party without first obtaining consent from the customer, except in the following circumstances:

    1. When required by law
    2. When required to protect human life, to avoid injury, or to protect assets, and when obtaining customer consent would be difficult.
    3. When required to improve public health or improve the healthy upbringing of children, and when obtaining customer consent would be difficult.
    4. When required to co-operate with the lawful activities of a national agency, local government organization, or person or organization entrusted with such a task, and obtaining customer consent would interfere, or be likely to interfere, with the carrying out of such activities.
    5. When entrusted with the handling of personal information, in the range of activities required to reach the purpose of the use.
    6. When providing personal information to continue business activities when business-related events such as mergers occur.
  3. In order to provide customers with information regarding the products and services of Energywith Co., Ltd. its group companies Energywith Co., Ltd. K.K. and Energywith Co., Ltd group companies, or to use the information for sales promotion purposes, the Company may share the following information with the Company’s group companies listed on the Company’s website, Energywith Co., Ltd. or Energywith Co., Ltd. group companies: Your name, address, telephone number, e-mail address, company (organization) name, department name, job title, position, inquiry history, purchase history, and other information related to your inquiry. Please note that the party responsible for the management of such personal data shall be Energywith Co., Ltd.

About Usage of Cookies and Web Beacons

To aid customers use Energywith Co., Ltd. websites more conveniently, some Energywith Co., Ltd. websites may use cookies or web beacons (clear GIF). By adjusting their web browser settings, customers can refuse cookies or display warnings when cookies are installed. For details, see the documentation for your web browser. By refusing to accept cookies, customers can refuse web beacons. However, please understand that a refusal to use cookies may prevent usage of all or part of the services provided by the Energywith Co., Ltd. website.

Special Notes

The personal information protection policy of Energywith Co., Ltd. is based on Japanese law.
Energywith Co., Ltd. may modify this “About Information Protection” document as appropriate to accommodate improvements in the handling of personal information, or changes or additions to laws or other norms.
This “About Personal Information Protection” document goes into effect from the day it is published (including the update day).
If statements in this document are covered by individual regulations regarding personal information, those regulations take precedence.

Inquiries about Personal Information

To make requests to reveal, etc., personal information (excluding complaints), please use the “Inquiry Entry Form about Personal Information Protection”.
>Inquiry Entry Form about Personal Information Protection

Note: Personal information sent to the “Inquiry Entry Form about Personal Information Protection” below is not preserved by Energywith Co., Ltd., and is deleted when a reply is made to the inquiry.